Prior to confirming your travel arrangements, we kindly request you review our schedule of professional fees and terms & conditions outlined below. Upon acceptance, please complete the form located at the bottom of this page. Your acceptance will be securely stored within your personal file and will apply to all your future bookings with Travel Focus Group.
At Travel Focus Group, we’re dedicated to providing you with exceptional service and a seamless travel experience.
Effective 01 January 2024, Travel Focus Group are adjusting our fee structure to ensure we are providing our clients with the highest standards of expertise, professionalism, and personalised service when organising your travel arrangements.
Our Professional Fees are meticulously structured to ensure a seamless and personalised travel journey, encompassing:
Service Provided | Fee inclusive of GST |
AIRFARE FEES | |
Domestic/Trans-Tasman/South Pacific/Southeast Asia | $55 per person |
All other International and Multi-Destinations | $200 per person |
International Short Haul & Low-Cost Carrier | $55 per person |
Ex Foreign country to Australia | $200 per person |
Frequent Flyer Booking | $300 per person |
ITINERARY PLANNING | |
Bespoke Itinerary Planning (Single Destination) | $150, upfront, non-refundable |
Bespoke Itinerary Planning (Multi-Destination) | $250, upfront, non-refundable |
OTHER SERVICES | |
Hotel only booking | $55 per booking |
Car only booking | $55 per booking |
Rail & Ferry booking | $55 per booking |
Transfer only booking | $55 per booking |
Visa Handling Fee | $85 + courier and consulate fees |
Online E-Visa Fee (Including ESTA) | $55 + cost of visa |
AMENDMENT FEES | |
Changes to Domestic/Trans-Tasman/South Pacific bookings | $55 per passenger per booking |
Changes to International bookings | $110 per passenger per booking |
CANCELLATION FEES | |
Domestic/Trans-Tasman Air bookings | $55 per person |
International Air bookings | $300 per person |
Land/Tour/Cruise Cancellation | $300 per person |
CREDIT CARD MERCHANT SURCHARGE | |
Visa | 1.55% |
Mastercard | 1.55% |
American Express | 1.95% |
All fees are additional to any supplier or Airline fees charged
Booking with Travel Focus Group is easy.
They contain important information in relation to your travel and our liability to you.
Travel Focus Group would like to acknowledge the Traditional custodians of the country we live and work on. We pay our respect to the Elders past, present, and emerging, for they hold the true histories of this land.
