nib Travel Insurance understands the importance of helping people access insurance products and services that may be suitable for every travel adventure; from planning and experiencing to returning home safely.
You can choose the plan that you think best suits the kind of holiday you’re taking and the level of cover you want – from a Domestic or International plan for a single trip or the Annual Multi Trip plan for multiple trips.
Whether it’s a missed flight, lost luggage, or an unexpected hospital visit overseas, the right travel insurance can make all the difference. With nib Travel Insurance, you’ll have protection for many of the things that could go wrong on your trip – so you can focus on enjoying the journey.
What’s covered:
Why travellers choose nib:
When you’re far from home, it’s good to know help is close at hand. Get the right cover before you go – and travel with peace of mind.
This is a summary of cover only. Coverage is subject to the terms, conditions, limitations and exclusions of each policy, as outlined in the Product Disclosure Statement (PDS). Please read the PDS before purchasing.
If you have an existing medical condition that is not automatically covered by your plan, you may be able to apply to have it covered for an additional premium and increased excess.
You’ll be asked to complete a medical screening which can be done quickly and easily online, in-store where you purchased your travel insurance or over the phone with a member of the helpful nib customer service team.
nib 24/7 Emergency Assistance provides emergency assistance for our customers worldwide. Our experienced specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and to liaise on your behalf with our medical team.
Phone:1300 555 019 (within Australia)
Phone: +61 3 8523 2800 (outside of Australia)
Email: travelassist@nib.com.au
If you ever need to make a claim, you can do it online anywhere, anytime. nib’s team will work to assess it as quickly as possible.
Phone: 1300 353 176 (within Australia)
Phone: +61 2 7202 0508 (outside of Australia)
Email: travelclaims@nib.com.au
For policies purchased before 1 September 2026
Travel Focus Group Pty Ltd ABN 67 626 328 970 is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Travel Focus Group Pty Ltd. Travel Focus Group Pty Ltd acts as an agent for nib and not as your agent. Travel Focus Group Pty Ltd cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination available from us. If you have complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.
For policies purchased on or after 1 September 2026
Travel Focus Group Pty Ltd ABN 67 626 328 970 is a distributor on behalf of AWP Australia Pty Ltd, ABN 52 097 227 177, AFSL 245631, trading as Allianz Global Assistance (AGA). nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 acts as third party administrator on behalf of AGA, managing claims, complaints, enquiries and sales. Terms, conditions, exclusions, limits and applicable sub-limits apply. This is general advice only. Before you buy, you should consider whether the product is appropriate for you, the Product Disclosure Statement (PDS), Financial Services Guide (FSG) and Target Market Determination (TMD) available from us. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193, AFSL 523921.
Travel Focus Group would like to acknowledge the Traditional custodians of the country we live and work on. We pay our respect to the Elders past, present, and emerging, for they hold the true histories of this land.
